Steps to take should there be a loss: First, protect your family and property from further harm. Make reasonable and necessary repairs required to protect the property. However, under no circumstances should you take any mitigation efforts that may expose you to injury. Second, keep an accurate record of repair expenditures. Some or all of these expenses may be reimbursed under your insurance policy. Finally, report the loss to Doran Insurance or directly to your Insurance company as soon as time permits.

When you have a loss and need advice, assistance or are reporting a loss you can reach us by phone, fax, email or mail.

Telephone:  781 934 5900 or 800 447-2232  Fax: 781 934-7506


Fran Doran:  781-934-5900 ext 15 cell phone 781-354-9126 home phone 781-934-2095

Mailing Address: 33 Enterprise Street    Duxbury MA 02332

Additional names and numbers of insurance companies and disaster recovery companies should you want to report a claim directly to your company.

For direct claim reporting to your company, you may use the links below for online or telephone reporting

Company Websites : 

Andover: claims: 800-225-0770

Arbella: claims: Tel: 1-800-ARBELLA   (272-3552)

Chubb:  claims: 1 800-claims-0 (252-4670)

AIG ( formerly Chartis) claims:  888 760 9195

Fair Plan :

Narragansett Bay:    1-800-343-3375(option2,1)

Safety:  claims: 1-800-951-2100

Disaster Assistance: Emergency Assistance companies 

South Shore and Cape Cod, Martha's Vineyard and Nantucket: 

SERVPRO of Mid & Outer Cape: 508- 778 -7378  Tom and Lisa Balcom Email:  Fax: 508 -778-7379

Service Master South Shore:  888 545-2700  Skip Fryling  Email:  Fax 781 545-7332

Disaster Specialists: 800 675-3622  508 888-1113  Email:   Fax 508 888-2951

Western Suburbs and North Shore:

Restore 24:  Dan Morse 855-280-3060 cell: 781-858-3243

Service Master Disaster Associates: 800 649-6369  781 438 6033   Dan Noyes/ Chris Carey  Website: